Submit your Suggestions for Vista Web

Field Service - Mobile App

This was said best by James Fencil in his suggestion on Nov 15, 2022: "The field service product should be a mobile app to deliver the best possible experience for technicians in the field. Adding text to a work order through the browser can be difficult, you are prompted to enable location services every time you log in, and the overall UI experience is clunky and not as smooth as an iOS app would be."

I am re-suggesting this as it has been over 2 years since his suggestion and nothing appears to have been done in the way of amending these issues. The Field Management app for technicians to log their time is streamlined, intuitive, and end-user friendly. There is no reason by Field Service should not be the same way.

  • Guest
  • Feb 4 2025
Company Northwest Plumbing & Mechanical
I need it... Yesterday...Come on already
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Dear Viewpoint Suggestion Box contributor;

We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs. Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.

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