Is it possible to add a column for Serviceable Item in the work completed Labor summary area? This would help the technicians when they are working on a work order that has multiple serviceable items. Also could you add a column for Serviceable Item in the work completed Forms summary area as well? This would help when the technicians are working on planned maintenance and they are filling out multiple forms for multiple pieces of equipment. They could keep track of what has been entered without having to click into each form.
Summer Pocha-Peterson
| Company | Tweet/Garot Mechanical, Inc |
| Job Title / Role | Project Coordinator/Service |
| I need it... | 6 months |
Dear Viewpoint Suggestion Box contributor;
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Are we able to have the Serial Number and Model included with the Service Item? Or the description? Reasoning behind is our tags for the Service Item may not reflect what the customers service items tags are which can in turn cause confusion. We tend to load up the service items into Vista prior to visiting the site sometimes as well, we don't necessarily know what they are calling it or if tagging it anything (and service items need to be unique for Vista).
I don't understand why it isn't there already.
This would be EXTREMELY helpful in the report that goes to the customer to see who and what was serviced, since that is the purpose of the WO. It would make the report more complete and professional.