I feel the service forms need more options to make some of the fields required or maybe even only visible if the tech responded a certain way on a previous field. Depending on the scenarios the tech encounters in the field we may need the tech to provide more guided/specific information, but other times when they may answer N/A making a whole section of the form unnecessary.
Brent Peterson
| Company | Beckwith Electronic Systems, LLC |
| Job Title / Role | Service Manager |
| I need it... | 3 months |
Dear Viewpoint Suggestion Box contributor;
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There are a couple of related ideas already. Maybe the admin can combine them. https://keystyle.ideas.aha.io/ideas/KDS-I-2095 & https://keystyle.ideas.aha.io/ideas/KDS-I-797