Kimberly Weikert
| Company | Business Information Group |
| Job Title / Role | Software Consultant |
| I need it... | Yesterday...Come on already |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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Entering business purpose in the AP line notes is an audit requirement for our company. Not being able to enter line notes from the portal makes this difficult, though at least these go through to the header inside Vista. This is not helpful on multi-line invoices as the notes pile up in the header with no indication of the line they are associated with.
The bigger issue is that reviewers in the portal cannot see line notes from Employees who code in Vista and AP clerks who enter line notes in Vista. The Vista reviewer notes come through but these are not retained in the permanent transaction record once the invoice is posted out of unapproved.
Support informs me this is an enhancement request, but the inability to enter notes through the portal at the line level that will remain with the transaction after posting seems like a basic functionality.
Would also like a notice to be sent to the responsible person.