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Improve Rejection Process on Portal

Allow to reject 1 item at a time.  Currently set up if you reject 1 item all benefit elections go away and we have to wait for the one item to be fixed in order to process the benefits.

  • Guest
  • Aug 10 2018
Company IEA
Job Title / Role Employee Benefits Manager
I need it... 1 month
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  • Sarah Crowe commented
    16 Feb 18:14

    I will also add that if an employee needs to fix two benefit sections they only receive the notification about the 1 benefit election being rejected and do not always see that there are more items for them to fix. Please consider refining the rejection process.

  • Shelly Klarner commented
    December 07, 2023 21:27

    We have decided to start using this, but one of the reasons they waited so long was because of this issue. Please look at making an adjustment to be able to reject just the items that need fixing so the rest can go through and be processed.

  • Bob Hocutt commented
    November 16, 2018 15:22

    this is a real pain when everything is correct except 1 item.. this forces the EE go back and do it ALL again, which often makes then mad, and doesn't do much to impress then on how awesome the process can be.

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