When onboarding a rehire that is changing payroll company PRCo from the one they were previously active in, I am unable to select the new PRCo, it is reflecting the last PRCo the employee was in and their is no option to change it in the dropdown.
As suggested by VP support based on a help article, the rehire employee info was cleared before initializing, however, it then won't allow you to initialize with the rehires HR Ref number and throws an error.
Screenshots:
Rehire to new PRCo: reflects initialization with no option to change PRCo
Initializing Rehires: Rehire employee field that was cleared
Rehire Initialization Error: Error thrown when clearing the rehire employee field prior to initialization when the rehire's employee number is entered in the HR Ref
Company | Excel Group |
I need it... | Yesterday...Come on already |
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