The Twilio SMS integration is not a very user friendly or intuitive integration when we have to plan out when/where messages will be broken into multiple messages so they don't split mid word or sentence. I understand that messages will have to be broken up depending on length however if I there could be boxes with the exact character limit showing, for example:
Message 1:
[For example this is the maximum character limit for message 1 and it will stop once the limit is reached and won't let me type further and will need to remove the last word if it stops in the middle.]
Message 2:
[Once the limit is reached you have manually to move to message 2 and pick up where you left off. Now I can see what message 1, 2 and 3 will show.]
Message 3:
[This way once I click "send" all 3 messages will come through in the correct order and won't be broken up in random spots. This would save a lot of time and is much more user friendly.]
I know at the bottom there is the info showing it will be broken up into multiple messages but it doesn't give clear indication where it will break up as you can just type and you have try and copy and paste the exact wording and half the time it doesn't seem to come through how you initially tested it.
This is making it difficult, frustrating and time consuming for our HR team to send out Job/project wins, company announcements etc using the SMS integration.
Company | McAlvain Companies, Inc |
I need it... | Yesterday...Come on already |
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