the search bar where you can type in the inventory part to search doesn't allow "." or "-" or "/" to be used, even if it is in the description or part #. We have technicians calling the office for part #'s to add and when they type in our part # nothing shows up (Ex: FIL.040.0470 = blank result even though it is a legit part #). very frustrating and finding the correct size of PVC or pipe connector is very difficult because we don't have a way to keep searching part #'s that match with a "next page" or "load more" option at the bottom of the list that is generated. Right now technicians have to repeatedly guess and check ways to get a part # to show up/ after 5+ tries they are usually so frustrated they call into the office (wasting time of that employee and tech) OR select a close enough part/don't select a part and we miss being able to bill for material used.
Kayden Shepard
| Company | Viewpoint |
| Job Title / Role | Application Support Specialist - Vista |
| I need it... | Yesterday...Come on already |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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