It is easy for users to get locked out, which requires an administrator to manually log in and unlock them. This is a tedious repetitive task that should be automated. We could do that if an API endpoint existed to do so.
Guest
| Company | Hensel Phelps |
| Job Title / Role | IT Service Manager |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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