We would like the ability to suppress email to Customer or Site Customer by Tech even if the contact is set to "Include Trip Close Email". In many cases we have 2 or 3 techs working on a WO and when then close out the trip, the site contact and customer contact are sent three separate emails. We have had complaints from customers that they are getting too many emails. This was customer only gets one. Also would like this for when Return Trip is picked.
It could be as simple as adding a check box next to the name and by default it would be checked if they contact is marked as "Include Trip Close Email" and then the tech would uncheck.
Bill Lamon
| Company | B&I Contractors |
| Job Title / Role | IT Manager |
| I need it... | 3 months |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
© 2024 Trimble Inc. All Rights Reserved. Viewpoint®, Vista™, Spectrum®, ProContractor™, Jobpac Connect™, Viewpoint Team™, Viewpoint Analytics™, Viewpoint Field View™, Viewpoint Estimating™, Viewpoint For Projects™, Viewpoint HR Management™, Viewpoint Field Management™, Viewpoint Financial Controls™, Vista Field Service™, Spectrum Service Tech™, ViewpointOne™, ProjectSight® and Trimble Construction One™ are trademarks or registered trademarks of Trimble Inc. or its affiliates in the United States and other countries. Other names and brands may be claimed as the property of others.