Users have noticed attachments can be added to trips in the Vista Dispatch Board. They like this capability and began to use it but realized the techs can't view those Dispatch Board attachments in Field Service.
We'd like for this functionality to be made available - for the techs to be able to access the docs attached to the Vista Dispatch board from Field Service/Portal. This will allow them to quickly and easily have the necessary information as they review their assignments; this will save them a lot of time trying to access the needed info. for their job.
Julie Pearl
| Company | Dynalectric-DC |
| Job Title / Role | ERP Specialist |
| I need it... | Yesterday...Come on already |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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