Currently the Group Message feature allows authorized users (creator) to send group text messages or emails to other company employees but once the creator hits send message there is no way to recall that sent message (just like a standard email or text message), even if the message is scheduled for a future date. It would be incredibly hand to have an option to edit messages that are scheduled to be sent in the future or given the option to view what messages are scheduled for the future.
1st Reason: On a Monday we had created a Group Message email that needed to be sent to 190 company employees and scheduled it to be sent on Friday. In those four days, a manager changed their mind and wanted to edit the message, not a current option, and come to find out there is no place in Group Message to see what messages have been created or what is scheduled to be sent. The only way to find a sent Group Message is in the Mail Log. The Mail Log did give us the option to delete the Friday Group Message because it had not been sent yet, however, we would have needed to delete 190 messages individual. We opted to let the message be sent as originally planned.
2nd Reason: Two managers thought they were assigned to send out the same Group Message to employees. Luckly manager A called manager B to confirm some details and found out manager B had already created the message. If Group Message had an option to show what messages are scheduled for the future it could prevent duplicate messages being sent.
Guest
| Company | Oftedal Construction, Inc. |
| Job Title / Role | HR Assistant |
| I need it... | 3 months |
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