The unapproved invoice viewer in the portal after the update is not as quick to load as the previous viewer. We also don't have the ability to rotate the attachment anymore. Suggest these two adjustments to make the user experience better with the new viewer.
Miriam Hoskins
| Company | Henderson, Inc. |
| Job Title / Role | CFO |
| I need it... | Yesterday...Come on already |
Dear Viewpoint Suggestion Box contributor;
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We've been having more and more users report invoice files not loading in, and slowness in Keystyle, so I went ahead and created another ticket and listed all of the users who have reported issues so far. The ticket is 31621219. We could really use a fix for this.
I created case 31603760 about this issue. It was closed with the resolution of clearing the browsers cache or downloading the file if that doesn't work. Clearing the cache has worked for some of our users, but a permanent fix would be much appreciated.
Hi Mary, if you are having issues with the invoices downloading completely blacked out can you please submit a support case for this so we can track down the cause.
Thank you!
Invoices are also downloading completely blacked out
Invoice custom stamps not adding properly. Please fix ASAP