Submit your Suggestions for Vista Web

Inactive AP Vendor Message

We would like to see a more detailed message for this. When someone enters an invoice and chooses a vendor that is inactive, in AP Invoice Entry, it says that the vendor is inactive and the transaction can't be saved. However, if the person goes into AP Vendor and reactivates the vendor, then refreshes the AP Invoice Entry form, the vendor appears and can be saved. The issue is that the Payment Method tab defaults the method always to cash and doesn't overwrite with what the vendor's payment method actually is. It would be great if there was a more detailed message indicating that the person must exit out of AP Invoice Entry, then reactivate the employee, and then start a new invoice. Otherwise, the vendor payment method doesn't get updated.

  • Kayla Pickett
  • Sep 18 2023
Company Western Construction Group
Job Title / Role Customer Support Manager
I need it... 1 month
  • Attach files

Dear Viewpoint Suggestion Box contributor;

We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs. Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.

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