Please make it possible for udfields in Service Management to show up as hyperlinks in Field Service
Ryann Edgington
| Company | icon Mechanical |
| Job Title / Role | Construction Technologist |
| I need it... | Yesterday...Come on already |
Dear Viewpoint Suggestion Box contributor;
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Ideally, this would a udfield of Web datatype on either the SMWorkOrder or SMWorkOrderScope. Currently, Web datatype fields render on the Work Order scope, but it would be fantastic if they were rendered as clickable links.
It could be used to link to an external customer check-in that is work order specific or to documentation that the technician needs to access while on site
Would this UDfield be a Web datatype? Where in Vista would the link to reside? Would this be on the Service Site? Or from the SM Customer? If you can let us know a little more of the scenarios this is used for that would be very helpful.
This would be a great addition to link to be able to link to site specific safety requirements