Currently we get an approval email stating there is an approval needed by the approver, BUT they have no clue as to what. Is it AP, is it Job Timecard Approval or is it Production Approval.
There should be a separate approval for each type of approval allowed or at least have the email state all of the approvals needed.
If configured for a SINGLE email daily then this email should either include ALL approvals needed for each area.
If configured for real time notification then the notification should clarify exactly what is needed for verification.
Greg Saunders
| Company | The Branch Group, Inc. |
| Job Title / Role | Director of It |
| I need it... | Yesterday...Come on already |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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This is so frustrating for our users.
I absolutely agree, it also helps the approver know if it is more urgent based on the issue and the employee.
I just ran into an issue where we could not figure out what was pending approval. It took over a week back and forth with support (Case:31565826) and them having to run a SQL trace to figure out what was pending approval. Please implement this.