Submit your Suggestions for Vista Web

The update allowing login with Viewpoint ID was great, except 90% of our employees don't have Viewpoint access, only employee portal access and it therefore prevented them from loggin in at all.

Make it so you can login with either employee id or viewpoint id.

  • Guest
  • May 18 2023
Company PARC Environmental
Job Title / Role HR Director
I need it... Yesterday...Come on already
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  • Admin
    Kellie Medeiros commented
    May 22, 2023 23:24

    This error only occurs for employees who were set up as Vista (viewpoint) users. This sounds like a setup issue, I would suggest going back to support.

    When your case goes in, email me the case number and I can help explain what's happening to the support team.

    Kellie_Medeiros@trimble.com

  • Guest commented
    May 22, 2023 23:11

    90% of my employees do not have Viewpoint access, they only use the employee portal for inputting their personal info/W-4/Direct Deposit and to view their paystubs and W-2s. This change prevented them from logging in to the employee portal. I could go in to 300 employees individually and unlink VPID, but that would be very cumbersome.

  • Admin
    Kellie Medeiros commented
    May 22, 2023 23:04

    Is there a reason why you don't want to use the single sign on? They will only get this error when they have a SSO account.

  • Guest commented
    May 22, 2023 22:41

    They did show me and I did it, however apparently it gets relinked overnight, so we would have to unlink them every day.

  • Admin
    Kellie Medeiros commented
    May 22, 2023 21:36

    Hello! Employees can still login with their employee number and password, they just have to unlink their account. Our support team can show you how to do this, only takes a minute!

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