We had an issue when using the group message and one of the messages failed. Due to the failure the Employee Portal sent the message multiple times and other users received the email 3 or 4 times. Due to the 1,000 record limit in the Mail Log's filter, I was not able to find the problem email. I was only able to find it when logging into SQL and looking for failures in the MailQueue table. I created Case # 31478181 for this issue.
Christopher Bonnell
| Company | Helm Group |
| Job Title / Role | Director of Accounting Technology |
| I need it... | 1 month |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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