Prior to 1.23.4 there was a setting that allowed you post to payroll, accounts payable or both that our Expense admins could use. With the recent update, it is an either/or, i.e. either expense go through payroll or they go through AP and our admin does not get to choose. This is confusion not only for our admins, but our end users as well.
Christopher Bonnell
| Company | Helm Group |
| Job Title / Role | Director of Accounting Technology |
| I need it... | Yesterday...Come on already |
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Following up on this as this has become a real problem for us. Since this update, we had to change our process to have the option default to AP, but when our payroll is writing fuel reimbursement checks (These are for employees on a vehicle allowance and we reimburse for the fuel, which is taxable income to the employee), they have to go in and change the setting to Payroll.
This is a problem for 2 reasons: 1 - If an employee is trying to enter and expense report while Payroll is processing checks, then the employee does not see the normal expense categories, but rather earn codes.
2 - Sometimes Payroll forgets or gets sidetracked with other issues and does not change the setting back, causing a lot of confusion and frustration on the part of our employees.
The original expense portal was easy to use never had any issues. I'm good either way.
I do not use the expense often, but was easy to use and a nice convenience.