This request is for the Employee Portal to have the current 'Employee is locked' email notification to allow 'dynamic fields', so we can add the employee name or number to the body of the email.
Currently when an employee gets locked out of the portal when trying to login, a notification email is sent to notify of this, however, the only way to know who the employee is is by looking at the To: email address in the email distribution. There is no other identification in the email body and sometimes the email address doesn't provide enough information to know who to unlock.
Company | Dynalectric Company |
Job Title / Role | ERP Specialist |
I need it... | Yesterday...Come on already |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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At least the employee name. I do not know that I would want the employee number. I ask for the employee number as a test question I use to verify they are who they say they are. But I have to look up the email each time to find the name associated with it. At least provide the employee name in the email notification.