When a field ticket is delete instead of leaving the lines in progress items the system would delete those lines so as not to throw off reporting. Those lines have a field ticket KeyID associated with them that link to a field ticket that does not exist. When field ticket is deleted it would delete those progress items associated as well.
Michael Kriegshauser
| Company | FHG, Inc. |
| Job Title / Role | IT Specialist |
| I need it... | Yesterday...Come on already |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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