We would find it extremely helpful to have a customer facing option to allow customer to pay their open invoices, see their past work orders and current work orders and submit service requests.
Company | B&D Industries, Inc. |
Job Title / Role | Business Analyst |
I need it... | Yesterday...Come on already |
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I came on here to vote on this topic and saw I already voted and commented on wanting this. This would be so important to a new fire alarm customer where they could see their past inspections and work orders.
We often times find that customers want to know what happened on their work order. A portal would allow the customer to see this. This portal could also allow past invoices and work completed and preventative maintenance and finished inspections.