With end users who work out in the field, it can be difficult to get one of them on a call with IT to review why they are having trouble entering their timecards. Payroll then gets concerned because they have to get payroll processed, but the end user hasn't entered their timecards. The most common issues tend to be with employees who are unable to see other employees, or can't see certain jobs.
It would be great, as an admin, to have the capability to view the results of lookups (at least Employees & Job but others may prove helpful as well) as if it were evaluated by a different user. This would allow IT to more quickly see if there might just be a problem with the user's device, or how they're doing the entry itself, vs the setup/assigned permissions.
Guest
| Company | CANA Construction Co Ltd |
| Job Title / Role | IT Manager |
| I need it... | Yesterday...Come on already |
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