We are using the Standard Timecard to review submitted time from Field Service and then approve via iPhones. We noticed during our training and testing that the delete button for a timecard line overlaps the Add Line box. We are plumbers and have Otterboxes on our phones to keep them dry and would accidentally delete timecards lines when we're trying to add a new line to our tech's time. Below are some screenshots of the buttons that overlap. We want to ask for a change of the location of the buttons so we don't accidentally delete timecard lines or add a delete confirmation message. Our phones get waterlogged too and it makes it ever easier to accidentally hit delete. With the delete button not confirming the deletion, most times we don't realize it was deleted until we return to approve the time and see the hours changed. Since we're using Field Service work orders, to add the time back in is many steps in order to find out the correct WO, scope, hours, etc.
Company | Alakai Mechanical Corporation |
I need it... | 1 month |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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I have submitted this under HR Management as well, KDS-I-3602