Customer asked that I put in a request on their behalf. Went live with field service the week of 9/19/22. Customer asked: "Any plans to get Smart Text working for Field Service? Our techs started using it yesterday and so far this is the biggest complaint, it’s next to impossible to format the text correct in the report."
Company | Syserco |
Job Title / Role | Director of Service Operations |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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