Submit your Suggestions for Vista Web

In Service Manager Dashboard - ability to delete unused trips, complete scopes, mark ready to bill

Managing trips on the traditional dispatch board is extremely slow and too many steps when you have 1k WO's & 2500 trips in 6 months.

The service manager dashboard could effectively manage trips much faster than traditional methods IF you add the functionality of the following in one place (pic attached):


Delete unused open trips - Trash can button!

Complete open trips (one button in the same trip review screen)!

Complete work order scope check box!

Ready to bill check box!


Adding these 4 options would really complete the features of the service manager dashboard giving us the ability to manage all trips from start to finish, reschedule, clean up old trips, edit notes send reports and get work orders ready to bill all in one screen.

  • James Tomlinson
  • Aug 9 2022
Company Veregy
Job Title / Role Service Coordinator
I need it... Yesterday...Come on already
  • Attach files

Dear Viewpoint Suggestion Box contributor;

We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs. Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.

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