Submit your Suggestions for Vista Web

Allow attachments to be grouped into named folders within the SM Service Site Module

We have numerous files (i.e. photos, blueprints, programming language, etc.) that need to be attached to use within Vista Field Service that pertain to a particular Service Site. By being able to attach these files by creating our own folder name it would allow our technicians the ability to easily find the file they are looking for. Right now you have the capability to save attached files to a service site, however, it just creates a list of all attachments and there is no ability to organize these attachments. This is a pain for a technician to sift through when they are onsite and in need of a document quickly.

  • Guest
  • Jul 18 2022
Company Healey Fire Protection
Job Title / Role Controller
I need it... 3 months
  • Attach files

Dear Viewpoint Suggestion Box contributor;

We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs. Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.

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