When we are creating work orders in Vista on an AR Customer that has “On Hold” in their status, it notifies the person that the account is on hold. When a technician is creating the work order through Field Service, no notification pops up. Is there a way we can add that notification so the technician knows the client account is on hold and that we shouldn’t be responding to the service call unless okayed by a manager?
Guest
| Company | MMC Corp |
| Job Title / Role | Business Analyst |
| I need it... | 6 months |
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