Can we have the option to move the signature block to the work completed section? Techs sometimes need to grab a signature before completing a trip if the site contact is leaving or won't be available later on.
TJ Huettenmueller
| Company | MMC Corp |
| Job Title / Role | Enterprise Applications Manager |
| I need it... | 1 month |
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Not to us, but I could see that being a requirement for other companies. In these situations, we're usually working for a chain business where the corporate office just wants proof from someone in the branch location that we were actually on site, not necessarily to sign off on the scope of the work order.
I could see there being a button on the work completed screen where the tech could clear the signature to get a new one once the work is complete, but I'm not sure any logic could be applied to automatically clear it.
Hey TJ,
When you have the customer sign the work, if the work changes for whatever reason, wouldn't the customer need to resign?
Thank you
I don't think we'd ever need it to clear. To us, a signature is a signature no matter if it's collected before or after the work is completed. We just have certain spots where it's impossible to track down someone to sign if we wait until the work is done.
Hey TJ,
Yes, that is why we marked this as Shipped. I'll reopen this request.
When the person signs off on the work complete, in what cases would we need to clear that signature to have them resign off that Trips work?
Thank you
Hey Mark,
Is this considered shipped because of suggestion 3181 being completed that moved the complete trip button? The intent of this suggestion was to have an option to collect a signature without completing the trip. Sometimes we need to get a signature before being done with the trip if the contact will not be around when the work is done.