When users are going through a Qualified Event and choosing a plan an attachment shouldn't be required even if it is set to required for the qualifying event when the user selects to 'Keep Existing Plan'. The attachment should only be required if they selected a new plan type.
Peter Gaynor
| Company | University Mechanical Contractors, Inc |
| Job Title / Role | Application Specialist |
| I need it... | 1 month |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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Hi Peter,
Can you add a screenshot of the section of the portal you are referring to?
Thank you!