This would allow technicians to see what calls we have on the list that have yet to be allocated due to their current workload. As they free up they can grab an unassinged WO on their own rather than calling into the Service Coordinator looking for their next steps.
Kelsey Kreutzer
| Company | TATRO Plumbing Co., Inc. |
| Job Title / Role | Project Manager |
| I need it... | Yesterday...Come on already |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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Hi Kelsey! We have added this to the backlog to be included in a future release
Any update on this?