It would be beneficial to be able to assign multiple technicians to one call when creating the work order in field service. Several times a week, we have 2 man crews that need to go together to a service call after hours. Having to go back into viewpoint to add the second or 3rd tech for this is not a time saver when creating a work order on the fly.
Kylie Willoughby
| Company | B&D Industries, Inc. |
| Job Title / Role | Business Analyst |
| I need it... | Yesterday...Come on already |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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