This would benefit all companies whose supervisors are receiving many notification emails. Supervisors do want to be notified, but they do not want to receive so many individual emails.
Company | James Hamilton Construction Co. |
Job Title / Role | Payroll Manager |
I need it... | 1 month |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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Our environment has a custom add-on that does exactly this and it has been great for our managers. Some of them were receiving hundreds of emails in a week and now they receive 2 per day with a summary of all the things they are responsible. The email also contains direct links to the relevant sections in the portal so all of their approvals can be handled from a single consolidated email.
Highly recommend that this be added in as a baseline feature.
Or both options.