The daily log report distribution includes photos which is a great feature. However, some devices take such large photos that adding 2 photos causes the distribution email to fail due to the attachment size being over 20 MB.
Kevin Halme
| Company | Constructive Tech Solutions |
| Job Title / Role | Consultant |
| I need it... | 1 month |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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Hi Kevin,
You can use the portal setting "Largest size (in pixels) of an image side uploaded to the Portal" to limit the size of any pictures that are uploaded into the portal. We recommend using 2000 pixels which normally shrinks pictures to about 200kb.
Please let me know if you have any questions!