Submit your Suggestions for Vista Web

After opening a support case for the example directly below it appears that the rejection notes aren't showing because we have the setting to unsubmit the timecard upon rejection. This is an important feature to us as it saves the field from performing the step themselves. However, the history of what happens on a timecard is equally as important. The rejection should always be part of the history of that record.

John Doe Submitted his timecard

John Smith rejected (and unsubmitted) the timecard because of reasons XYZ

John Doe made the correction and resubmitted the timecard fixing XYZ

John Smith approved

Ideally, we still get to see the history of what took place on the timecard. OR, at the least see the rejection notes until the correction has been made and the timecard is resubmitted.

Mark,

See this example. The time was rejected and we see the information in the email notification. However, in the portal under the rejection details, everything remains blank.

Hi Shawn,

Can you add a screenshot of what you are seeing on your side?

Thanks!

any update specifically on #3 from below and why this remains blank?

3. If we reject an entire crew (template) through Job Time Approval that is reflected with the icon in the timecard approval grid However, the reject reasons and notes are blank. It would be helpful if the reject notes were shown/kept somewhere to make sure the correct change(s) were made when resubmitted.

Mark, that fixed it. So we can see the job approval column in the dashboard (#4 below).

Hi Shawn,

Can you try to Reset your grid options and let me know if that helps?

Thank you

Hey Mark,

These are the only options that I see for the 'columns'.

Hi Shawn,

We do have the Job Approval approval status available on the Timecard Dashboard. If you're not seeing this on your Timecard Dashboard, you may need to make sure you have the Job Approval columns on the Timecard Dashboard (click the ellipsis on any of the column headers to modify the columns you want to see on the grid) for each of your users.

I'll review the rest of these items with the team.

Thanks!

1. Once we reject (either through the timecard approval OR through Job Time Approval) it is not reflected in the 'History'. It should be reflected there.

2. If we reject a single employee line through Job Time Approval that is not reflected in the Timecard approval grid for that employee.

3. If we reject an entire crew (template) through Job Time Approval that is reflected with the icon in the timecard approval grid However, the reject reasons and notes are blank. It would be helpful if the reject notes were shown/kept somewhere to make sure the correct change(s) were made when resubmitted.

4. Job time approval isn't included in the timecard dashboard so it has to be reviewed through the Timecard Approval grid.

Images uploaded correspondes to numbers listed above.

Hi Shawn,

Can you add some screenshots to show what you mean?

Thanks!