Submit your Suggestions for Vista Web

UDfield on field ticket/dashbaord

We need to add a UDfield on the field ticket that is then displayed in the field ticket dashboard.

  • Shawn Miyahara
  • Feb 1 2021
Company PLH Group Inc
I need it... 3 months
  • Attach files
  • Shawn Miyahara commented
    May 21, 2021 16:33

    Hi Mark,


    Any idea on whether adding Crew to the dashboard display for field tickets would be possible?



  • Shawn Miyahara commented
    February 25, 2021 20:23

    What we would really need is the Crew to be in the dashboard display. We plan to fully utilize the Crew feature and with so many crews on a single job in a single day having that be displayed in the dashboard would be required to really make the process work.

  • Admin
    Mark Cadman commented
    February 05, 2021 18:26

    Submitted By would also be blank if they were not submitted yet. Would you also need to see the Created By value or just the Submitted By?

  • Shawn Miyahara commented
    February 05, 2021 16:40

    So you would see the user under the submitted by and if it wasn't submitted then there would be no date?

    When there are cases like this where there are going to be so many field tickets for the same day and job we will most likely have an admin to help support the foreman. The admin may start the tickets and the foreman finish/submit or vice versa but we need to be able to distinguish who the owner of the field ticket is through that process.


  • Admin
    Mark Cadman commented
    February 04, 2021 23:31

    Hi Shawn,

    Would you still need the support of this udfield if we automatically tracked and showed the "Submitted By" user?

    Thanks!

  • Shawn Miyahara commented
    February 04, 2021 20:06

    Hey Mark,

    For jobs that have 20-30 crews and each crew creates a field ticket for the same job/day we need a way to tag the crew leader and then show that in the dashboard so that the reviewers can clearly distinguish between them since the only difference is currently a field ticket number.

  • Admin
    Mark Cadman commented
    February 02, 2021 01:38

    Hi Shawn,

    What udfield do you need to track on your Field Tickets?

    Thanks!

Dear Viewpoint Suggestion Box contributor;

We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs. Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.

1515 SE Water Avenue, Suite 300, Portland, OR 97214 |  800.333.3197  | Contact Us | Terms of Use | Privacy | Support Policies

© 2024 Trimble Inc. All Rights Reserved. Viewpoint®, Vista™, Spectrum®, ProContractor™, Jobpac Connect™, Viewpoint Team™, Viewpoint Analytics™, Viewpoint Field View™, Viewpoint Estimating™, Viewpoint For Projects™, Viewpoint HR Management™, Viewpoint Field Management™, Viewpoint Financial Controls™, Vista Field Service™, Spectrum Service Tech™, ViewpointOne™, ProjectSight® and Trimble Construction One™ are trademarks or registered trademarks of Trimble Inc. or its affiliates in the United States and other countries. Other names and brands may be claimed as the property of others.