Currently after an invoice is rejected and then fixed (and the amount is not changed) the prior approval/rejections do not reset if the line reviewer group is set for reset on amount change only, even if the reviewer group in the invoice header is set for reset on any data change. We would like rejections to use the header reviewer group if it is set for reset on any change even if the line is set for reset on amount change only. We have a significant number of invoices where the reviewer group at the line level is different from the reviewer group at the header level and often the header reviewers have the broader reset option selected. This reset should be applied to the line not to all lines, we are not looking for a cascade type affect, just the option for the header reviewer group option to override the line level reviewer group option only if it is the all changes option.
Not having this option is causing delays in invoice processing because rejected invoices are not showing back up for the approvers after changes that do not include a change in the amount because the rejection status is not getting cleared.
Scot Strickland
| Company | ASRC Construction |
| Job Title / Role | MIS Manager |
| I need it... | 1 month |
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100% Agree. The workflow here is not 'working'. No way for the reviewer who rejected it to know changes were made. Not even the history logs it. This is a big issue. Having to tell reviewers to check the 'showed rejected' and then go into each rejected invoice and check it for changes were made is a bit much. Why is the invoice not reset and the History updated?