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Provide KB Links in Portal Settings for quick access

As more and more portal settings appear, it would be beneficial if there was a quick lick to the related KB articles in the portal settings. Currently, for every portal admin section, we have to "hunt" for the related KB articles.

  • Sam Carney
  • Sep 22 2020
  • Future consideration
Company Excel
Job Title / Role Director of MIS
I need it... Yesterday...Come on already
  • Attach files
  • Admin
    Mark Cadman commented
    September 29, 2020 17:46

    Hi Sam,

    I agree, I'll look into effort of updating the helper text with more KB links.

    Thanks!

  • Sam Carney commented
    September 29, 2020 16:23

    Hi Mark,

    Yes, it's somewhat helpful, but most of those settings have a related KB page with more instruction. Just suggesting making that 'connection' easier for end user not to have to search KB for the setting when there could be a link placed.

  • Admin
    Mark Cadman commented
    September 23, 2020 17:43

    Hi Sam,

    We have been trying to make this easier by including related links or better description in the portal settings helper text. Has this been helping with the questions your admins may have?

    Thanks!

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