Coming from VCM, our reviewers are used to seeing the whole invoice and all the line items. Seeing only the lines currently waiting for their approval has confused users, especially where line total does not match invoice total displayed above. We suggest adding a portal option to show all the lines assigned to that approver, disabling or locking the ones not ready yet for their approval. Often the second or third reviewer adds a new line, which immediately gets assigned to the first reviewer. They cannot go back and view it until it comes to them for approval.
Company | Batson-Cook Construction |
Job Title / Role | Software Engineer |
I need it... | 3 months |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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