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Reviewers not updated when job number on invoice changes

I have two jobs. Job 1 has invoice reviewer group A; job 2 has invoice reviewer group B. The invoice was entered with job 1. The reviewer went into Keystyle and reviewed the invoice and found the job number was incorrect. The reviewer updated the job number to 2. Reviewer group B was assigned, but the reviewers from group A remain on the invoice. The system should remove the original reviewers (every one from group A) when group B is assigned. Current functionality creates confusion for users as reviewers in group A still see the invoice pending their approval. Also, it creates in inaccurate approval history in Vista.

  • Heather Jordan
  • Aug 24 2020
  • Not Applicable
Financial Controls
Company Equix, Inc.
Job Title / Role IT Business Analyst
I need it... Yesterday...Come on already
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  • Admin
    Mark Cadman commented
    September 03, 2020 20:41

    Hi Heather,

    I'm assigning this as Not Applicable since this is a known issues that our support team is helping you with.

    Thanks!

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