Once the Field Ticket approver has approved the ticket you are unable to make changes to the ticket if something was missed. If you were able to unapprove the field ticket and make changes, as long as the batch hasn't posted, it would be a huge help to alleviate issues.
Shea Wiemann
| Company | Geeding Construction, Inc. |
| Job Title / Role | Director of Operations |
| I need it... | Yesterday...Come on already |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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This would be very beneficial, even if only at an Admin level to make sure it is properly handled.