a weekly feed direct to the carriers for any changes to benefits such as contact changes, add/delete dependent, enrolment and termination
Company | Dome Construction |
Job Title / Role | Director of Human Resources |
I need it... | Yesterday...Come on already |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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I think you'll find this is a big ask. It's HIGHLY dependent on who your carriers are and what formats they will accept. We implemented weekly data feeds to all our benefits providers. It was a lot of work, and none of it from the portal. All the information comes from VP in the HR and PR modules. it's the only easy place to find what 's required - especially if you're looking for changes.