Submit your Suggestions for Vista Web

Field Ticket dashboard default to all jobs

Every time you log into HFF. The default setting for the Field Ticket Dashboard is the first open job. This should default to all jobs. This would help double entry since the enterers usually click add ticket and change the job on the pop-up. Then when they come back it's missing so they add another.

  • Kevin Brink
  • Jun 10 2020
Company Hawkinson Construction Co Inc
Job Title / Role Cost Accountant
I need it... Yesterday...Come on already
  • Attach files
  • Kevin Brink commented
    March 30, 2022 15:59

    Could it be the most recent field ticket job by creator?

    And yes a smaller group, just like that of the "User group with permissions to view all tickets...". It could be "User group with permissions to view all tickets for all jobs".

  • Admin
    Mark Cadman commented
    March 30, 2022 15:26

    Hi Kevin,

    What if we default the job selection filter to the latest created Field Ticket? I think showing all jobs would cause some performance issues on this page since it would need to load so many more field tickets.

    As for showing the closed job Field Tickets, which employees/.users will need access to the closed jobs? All employees with access to Field Tickets or a smaller group?

    Thanks

  • Kevin Brink commented
    March 30, 2022 14:28

    There should also be a way to look at field tickets from closed jobs.

Dear Viewpoint Suggestion Box contributor;

We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs. Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.

1515 SE Water Avenue, Suite 300, Portland, OR 97214 |  800.333.3197  | Contact Us | Terms of Use | Privacy | Support Policies

© 2024 Trimble Inc. All Rights Reserved. Viewpoint®, Vista™, Spectrum®, ProContractor™, Jobpac Connect™, Viewpoint Team™, Viewpoint Analytics™, Viewpoint Field View™, Viewpoint Estimating™, Viewpoint For Projects™, Viewpoint HR Management™, Viewpoint Field Management™, Viewpoint Financial Controls™, Vista Field Service™, Spectrum Service Tech™, ViewpointOne™, ProjectSight® and Trimble Construction One™ are trademarks or registered trademarks of Trimble Inc. or its affiliates in the United States and other countries. Other names and brands may be claimed as the property of others.