Submit your Suggestions for Vista Web

Better handling of Employee Portal password changes and the Field Management Mobile app

Useful because it wouldn't lock people out of their accounts when they change their Employee Portal password

  • D P
  • Apr 14 2020
  • Not Applicable
Company Clean Air Quality Service
I need it... Yesterday...Come on already
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  • Admin
    Mark Cadman commented
    April 17, 2020 16:18

    Hey Dan,

    If a user changes their password and they go to submit, are they getting an error message? I'd like to consider this a usability bug and not a product enhancement. Can you create a case for our support team on the customer portal?

    Thanks!

  • D P commented
    April 17, 2020 12:00

    When a user resets their employee portal password, many times their Field Management app will not allow them to submit their time until they log out and then back in. Maybe there's a mechanism that will notify the user that they need to re-enter their credentials again automatically instead of the user finding out via their issue of not being able to submit their time.

  • Admin
    Mark Cadman commented
    April 17, 2020 03:10

    Hey Dan,

    What issues are you currently running into on the mobile app?

    Thanks!

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