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Adding attachments to a Pending PO are not recognized as a change and the PO cannot be re-submitted for approval

We had a PO that was rejected by a reviewer due to a lack of required attachments. It went back to the submitter. She added the attachments but could not resubmit the Pending PO for approval. We had to trick the system by changing data in the PO Line item, saving the PO, then correcting it to the original values, saving it again, and then we were able to resubmit the PO for approval. Adding the attachments should have been recognized as a change and allowed the user to resubmit for approval.

  • Bob Fielder
  • Jan 20 2020
Company Zidell Companies
Job Title / Role Database/Implementation Specialist
I need it... 1 month
  • Attach files

Dear Viewpoint Suggestion Box contributor;

We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs. Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.

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