We have been able to disable all emails from the portal for expenses because there are just too many (1 when submitted, 1 when approved, 1 when it's approved etc). We handle all of our email notifications in Vista as we can control the content and when these emails go out. I have these setup for AP Invoice Review, PO Review and Expense Review.
However, after enabling "Allow employees to select Expense Reviewer on submission" in the portal, the emails start to be sent again so each expense submission sends an email to their approver (one employee could enter 5-6 expenses due to multiple projects) so it' sending out too many.
We prefer a single email in the morning showing each reviewer a full list of everything they need to approve not separate emails each time they are submitted. These emails were being disabled with the other portal settings (unchecking "Enable Daily Expense Email to Managers" and Admin > Portal Settings > Email Configuration > Email Options > (uncheck): Enable notifications to managers when expense items are submitted for approval.). However, when we check the ""Allow employees to select Expense Reviewer on submission" the emails start up again and these settings seem to get ignored.
Support says this is as designed but we need the ability to disable emails no matter what settings we use.
Company | SKYGRiD Construction Inc. |
Job Title / Role | Technology Strategist |
I need it... | Yesterday...Come on already |
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Email sent.
Hi Mercedes,
Can you send me an email with the support case number? I believe this to be an issue, but would like to confirm first.
Thank you!