If we are required to give daily reports to a customer and we supply a customer a daily report on day 1 with Field Ticket #1, and then other field tickets for other job are created as well....then on the second day we provide the customer with the daily log, it won't be Field Ticket #2, it might be Field Ticket 15. That customer is going to be confused with what happened to Field Tickets 2 through 14.
Guest
| Company | Kimball Construction Company, Inc. |
| Job Title / Role | Information Technology Support Mananger |
| I need it... | Yesterday...Come on already |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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We need this desperately for audit trail purposes.