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Time entered from FM app should tie to time entered from the Portal

Currently any time entered from the FM app creates a new line within the portal.  Time entered from the app should tie directly to the portal, or visa versa, so there is no chance of duplicate entry.  We have held from rolling out this feature in our company now as when it was tested, duplicate entry occurred multiple times.

  • Joey Leggett
  • Jan 13 2020
Company Peninsula Custom Homes
Job Title / Role Project Manager
I need it... Yesterday...Come on already
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  • Joey Leggett commented
    February 18, 2020 19:58

    We'd like to give users the option of entering time on the mobile app or on grid timecard within the portal, but they do not tie together seamlessly so we've refrained from rolling this feature out.  It seems logical that time entered would be shown in the same format regardless of which platform it was submitted from.  That is not the case and it has lead to duplicate entry.

  • Admin
    Mark Cadman commented
    February 17, 2020 23:57

    Hi Team,

    The app has been designed to work one way to the web portal. Since users might be offline for the majority of their use, connecting to the internet is only required for logging in, syncing new data, or submitting timecards. Are you currently having users enter time on both the mobile app and on the grid timecard?

    Thanks!

  • Guest commented
    February 14, 2020 03:12

    This is critical to our using the FM app - please fix asap!

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