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Split Reimbursement from Credit Card Expenses

Currently, to submit a reimbursement, the "Prevent submission of expense item if not linked to credit card transaction " has to be unchecked.  Unchecking this allows any of our 250ish credit card users to submit credit card transactions that have not been matched up (still listed as a "reimbusement") to the credit card import transaction.

Unfortunately, this would happen far too often.  Any user that's uploading their receipts up front (ie before the statement is released) could incorrectly submit all entries, even those after the statement cutoff date.

Michael/Kevin -- this is what we discussed at the conference.  (=  Thanks!

  • Jon Glenn
  • Sep 30 2019
  • Future consideration
Company CW Matthews Contracting
Job Title / Role IT Manager
I need it... 1 month
  • Attach files
  • Bob Williams commented
    05 Jan 13:42

    This is our current situation and yes it happens. We some employees that use company credit card and some that are reimbursement-only. We have to constantly monitor for the guys using company cards that they don't submit for reimbursement. Need a way to designate company card only, personal card only, or both.

  • Megan Knoll commented
    December 01, 2023 17:54

    Looking for an update! At least - something that makes it CLEAR that an "expense" asking for an approval is actually a reimbursement? It is very difficult for approvers to notice the difference between a credit card expense and a reimbursement on the review/approval screen.

  • Bob Williams commented
    March 04, 2022 20:51

    Is there an update to this request? We have employees that have both a company credit card and submit for expenses. If they forget to match their expense entry to a credit card transaction then the expense pays-out directly to them. That's complicated to cleanup once money has been paid.

    The way our prior vendor did this was the picklist for expense type when coding had options for "reimburse me/corporate credit card". This wasn't full-proof but made the employee review and select the reimbursement mode for each transaction.

    I'm happy to participate in solution design/workflow reviews for potential solutions.

  • Ryan Miskoski commented
    September 02, 2021 20:03

    Is there any update on this? I don't believe we can use this for reimbursements until it is split from Credit Cards.

  • Heather Jordan commented
    November 12, 2020 13:14

    We currently use the expense module for credit cards, and are looking to enable it for reimbursements. This issue is a concern for us. Since the credit card bill gets paid whether or not the expense reconciliation is complete, we could pay this to the employee also if they submitted it as a reimbursement instead of a credit card expense. If that scenario happens enough times, this becomes an expensive issue.

  • Drew Coffey commented
    August 04, 2020 16:40

    Mark,

    I don’t think the solution is a dropdown. Due to the nature of the way the transactions are processed, I believe you are much better off duplicating the backend structure of the current expenses. Utilize one set of tables solely for credit cards and the other for Reimbursements/Per Diems etc. To the end user, you provide a Credit Card option AND an Expense/Reimbursement/Per Diem (whatever you want to call it) option on the Employee Tools dropdown (and hotlist items). Thus, they are going to choose one or the other at a higher level which will make it much clearer where they need to enter the information. Of course, the user would only see Credit Card if we set it up for them in User Settings.

    Something like this…

    [cid:image001.png@01D66A5C.6478C460]

  • Steven Altobello commented
    August 04, 2020 15:26

    There are other issues by these two being combined. Reimbursement via payroll goes into PR Timecard Entry which doesn't allow for charging to equipment. I assume this is also the case for inventory, PO, Work Orders, etc.

  • Jon Glenn commented
    August 04, 2020 15:18

    Thanks for the response Mark. You're correct. We were thinking it would be a separate area split out from credit cards in it's own separate space.

  • Admin
    Mark Cadman commented
    August 04, 2020 15:03

    Hi Team,

    We just reviewed this item internally and we had a few questions. If we add a Reimbursement/Credit Card drop down to each expense, what's to prevent uses from selecting reimbursement for credit card transactions and then submitting them incorrectly?

    Thanks!

  • Drew Coffey commented
    December 14, 2019 16:33

    Thanks Mark!

    Drew Coffey, CPA
    Controller
    C. W. Matthews Contracting Co., Inc.

  • Admin
    Mark Cadman commented
    December 14, 2019 00:11

    Hi Team,

    I'll make sure to bring this up in our weekly review meeting.

    Thanks!

  • Jon Glenn commented
    December 13, 2019 12:56

    Any news on this?  We're absolutely stuck on using Keystyle for reimbursements until this issue is resolved.  (=

  • Guest commented
    October 01, 2019 13:25

    This is extremely important! We are having the same issue. It is confusing to have expenses be for both cc and reimbursements.  They should be able to choose (maybe a dropdown)N when entering the "expense" what kind of expense it is. 

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